The Promoting Excellence in All Care Homes (PEACH) study focused on the care home workforce, who play a pivotal role in promoting the quality of care provided to older people and are therefore a major influence on residents’ quality of life. This large work-force, of probably over a half a million people, carry out work that is often seen as unattractive, at rates of pay that are seen as under-valuing the contribution made, without a clear career structure, in a sector that is marked by constant change.
The sector itself often attracts unfavourable publicity in relation to reports of abuse and neglect, although estimating the extent of such problems is challenging.
The research aims were to:
- Identify positive and negative factors in relation to abuse, neglect and the provision of dignified care.
- Explore the views and experiences of the care home workforce about best practice, training, job satisfaction and well-being.
- Determine organisational, personal, and practice contexts in which abuse, neglect and lack of respect may occur between staff and residents.
- Develop and evaluate an evidence informed training package.
- Make recommendations for policy development, training and regulation in care homes.
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